PlayFrank Casino

PlayFrank Casino Review for New Zealand Players

Launched in 2014, PlayFrank is an online casino that features a rich and sophisticated games library provided by an array of top gaming studios like Microgaming, Evolution, NetEnt, BetSoft, and Play 'N Go, etc. The games cover popular casino categories like classic fruit machines, video slots, and live dealer games. PlayFrank is owned by Aspire Global International Ltd., a reputed operator with a chain of premium iGaming venues.

The gaming platform isn't designed to look very pretty. Graphically, the most attractive elements are the games icons, but even they seem to clash with the bluish hues chosen for the background. The list of winners scrolls by laterally below the main banner. The games icons give way to a description of the welcome package followed by the loyalty program and the FAQ section. Navigation is a breeze, with all the main casino sections upfront on the vertical panel on the left.

PlayFrank Casino is licensed by the Malta Gaming Commission (MGA), and is regulated in the United Kingdom by the Gambling Commission (UKGC). The site offers an entertaining, safe and responsible gaming environment. All games are regularly tested for randomly generated games results. Data protection is ensured by industry-standard SSL-encrypted firewalls. PlayFrank Casino welcomes players from New Zealand with full support for their native currency.

Software Platform and Favorite Games

PlayFrank Casino features a large and diverse games library, which contains the most popular titles played anywhere. This is because many of the top games providers are omnipresent in online casinos. Apart from the studios mentioned in the intro, other notable developers include iSoftBet, Ezugi, Playson, Pariplay, Quickspin, Red Rake, Stakelogic, Synot, NextGen, and Wazdan. Unfortunately, the games are not classified by individual developers.

The games library sits pretty below the horizontal scroll of recent winners. You can see the different games lobbies like Slots, Classic Slots, Table Games, and Live Casio. You can browse through the lobbies to select your favorite games, or filter out desired titles through the search bar at the far right. From other pages, you can access the library from the vertical panel on the left. No other filters are offered through which to search for desired games in the main library.

You can also open an account though the panel on the left, but it would be a lot quicker through Facebook or Instagram, whose links you can find just above the site map. Fortunately, all the games, apart from live casino games can be played in demo mode, which is a good thing since there will be many unfamiliar titles and new releases you'd want to check out. However, to play games, even in demo mode, you first need to open an account, and be logged in. Given below are some of the hottest games in each casino category.

The slots section looks like a football stadium filled with golf balls. It takes forever when you try to scroll down to the bottom of just the slots lobby, which also contains many classic fruit machines, though there is a separate section for them. You will find multiple titles and versions of your favorite genres. More popular games include Starburst, Gonzo's Quest, Legacy of Dead, Fire Joker, Volcano Deluxe, Break da Bank Again Megaways, Neon 7 Links, Wolf Gold, and Diamonds of the Realm, to name a few.

Slot games may be the most popular casino category, but card games and roulette are the foundational categories of the brick-and-mortar casino industry. PlayFrank does just to these games with the table games lobby dominated by Blackjack and roulette versions, including live dealer games. Other games featured are Baccarat, Coin Flip 2, Casino Patience, and a lone video poker title, Jacks or Better.

It can get very boring playing against the system dealer alone and that's what prompted the innovation of live dealer games, though they took some time to perfect. Now, you can experience the thrill and glamour of playing at real casinos from the comfort of your living spaces, and even on the go. PlayFrank Casino has 16, 23, and 57 versions of live roulette, baccarat, and blackjack respectively. There are also show games, which include Monopoly, Deal or No Deal, and Football Studio, etc.

Live Dealer

Pokies

Progressives

PlayFrank Mobile Casino

PlayFrank Casino dates back to the days when downloadable casino apps were all the rage. Internet speeds were unreliable so offline gaming was the order. The venue may have had a casino app, but now the venue is 100% instant play platform. The casino can be accessed on all smartphones and tablets that run on Android, iOS, Windows Phone, and Blackberry operating systems. All you need is a browser and stable internet connectivity.

PlayFrank mobile casino looks and acts just like the PC platform, except for the realignment of links to suit the small screen format. Except the 'Register' and 'Log In' tabs that now sit at the top right of the screen, all the elements of the vertical panel on the left of the PC website, now appear at the bottom of screen, including the drop-down menu, which now pops up, instead of dropping down. Even the search bar has joined 'Promotions', 'Categories' and 'Home'.

Mobile games are coded in HTM5, which creates the mobile interface, and also restructures to the dynamics of the small screen, so that you can enjoy the games in original HD and sound quality. You can expect to play most of the games on the go except table games. Some of the mobile-compatible games include Rainbow Riches, Egyptian Magic, Twin Spin, Sails of Gold, Auto Roulette VIP Live, and Baccarat Control Squeeze Live, etc.

Compatible Devices

Big Progressive Jackpots for New Zealand Players

Many of the providers at PlayFrank Casino have extensive networks of progressive jackpots, which routinely tick into 5, 6, and 7 figures, and these are available at the venue. Don't miss the local progressive networks. The latter are not as big, but can be easier to win, due to lower competition. The operator does not have a separate section of jackpot games. They can be found in the 'Slots' section. Unfortunately, the values of the progressives are not displayed on the games icons.

High Rollers and players who aim for the big wins will have to identify the jackpot games, either by browsing through the lobby, or by filtering them out by title. Here are some of the games we found: Divine Fortune, Super Lucky Frog, Mercy of the Gods, Lucky Lady, Super Fast Hot Hot, Diamond Wild, Wolf Gold, and Diamond Strike.

Other Bonuses & Promotions

These are not the sign up bonuses

PlayFrank Casino greets new members with a handsome welcome package. You won't find regular promotions or bonuses for existing members, but there are always challenges in store, with suitable rewards. These are tasks you can complete while commuting to work or back home, waiting in a lobby for a meeting, or while having a quick lunch or snack. The challenges can give you some much-needed distraction from your routine, and even get rewarded for it.

The challenges, or tasks, will feature on the header of your dashboard. It can feature a game where you need to achieve certain objectives like betting at a certain level, triggering some bonus rounds, a number of wins, etc. Once you achieve your targets, you will be awarded a number of free spins. But this is not all. Part of your reward will also be an extension of your play time; a target achieved can result is more tasks to be unlocked for still bigger rewards.

Other Promotions

Customer Service and Support

Customer support at PlayFrank Casino begins with the comprehensive section; the operator attempts to address common questions faced by members. If your question or concern is not addressed in the FAQs, you are encouraged to contact customer service through:

• Live Chat: The live chat window can be accessed from the link on the site map.
• E-Mail: care@playfrank.com

Deposit and Withdrawal Methods for New Zealanders

PlayFrank Casino offers a range of secure and convenient e-payment options for deposits and withdrawals. Certain things should be kept in mind before choosing your optimal banking method. It is always better to route deposits and withdrawals through the same service provider for security reasons. Some may not be available for New Zealand players while some may be available for outward remittances but not inward transfers.

You can deposit through debit and credit cards, e-wallets, pre-paid vouchers, or online transfers. Cards you can use are Visa, Maestro, and MasterCard; e-wallets include Skrill, Neteller, Much Better, EcoPayz, and Euteller, etc. Pre-paid vouchers include Paysafecard, Giropay, and TrustPay. You can transfer online through Zimpler, iDeal, Interac, Trustly, and InstaDebit, etc. PayPal, Multibanco, Nordea, Envoy, and EPS are some other channels you can use.

Ewallet Withdrawal Turnaround
1+ Days

Bank Transfer Withdrawal Turnaround
5 - 7 Days

Minimum Withdrawal Amount
20

Is Manual Flush Supported?
No

Withdrawal Speed and Reversal Time

You can cashout through Visa, MasterCard, Skrill, Neteller, EcoPayz, Trustly, Skrill 1-Tap, PayPal, Interac, InstaDebit, and physical bank or wire transfer. PlayFrank Casino processes withdrawal requests within 24 hours. It may take longer if you are asked for identity verification documents.

After your winnings leave the casino, credit cards take 1-3 days to have your money in your bank account; w-wallets take less than 24 hours, while online transfers happen in 2-3 days. At 3-5 business days, physical bank transfers take the longest. Withdrawal requests can only be reversed while your original request is still being processed at the casino.

Casino Facts

Year Established
2014

Jurisdictions
Curacao

Live Dealer
Yes

Average Payout
97.21%

Self-Exclusion Policy
Yes

PlayFrank Casino FAQ

Robert Longthorpe