Casino Joy

Casino Joy Review for New Zealand Players

Casino Joy is a 2018 online casino with a state-of-the-art user interface, modern features and fool proof safety and security measures. The casino is a brand of Genesis Global Ltd., a reputed and well-established online casino operator with several successful online casino brands in various international markets. This particular casino is licensed and regulated by the Malta Gaming Authority (MGA) as well as the United Kingdom Gambling Commission (UKGC).

Players based in New Zealand are welcome to sign up and experience the joy. Casino Joy supports a good range of fiat currencies such as USD, EUR, NOK, SEK, GBP, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, PEN, KRW, and UAH. However, crypto-currency users will have to look elsewhere because none of the digital currencies are currently supported.

This iGaming site is available the world over, except for some restricted countries that are listed in the casino terms and conditions. The targeted markets seem to be the UK, Australia, New Zealand, South Africa, India, Norway, Finland, Canada and Denmark.

As far as the visual appearance is concerned, the platform looks fresh and modern with calming shades of blue which is complemented with white and a few splashes of pink. The entire platform exudes a sense of tranquility, calmness and joy of course.

This iGaming operator takes responsible gambling seriously and it is reflected not only in the many responsible gambling features, but also in the partnerships they have struck with professional deaddiction and counselling organizations such as BeGambleAware and Responsible Gambling Foundation. Members are provided with an arsenal of responsible gambling tools that they can use at their whim to regulate and control their gaming sessions. Some of these responsible gambling tools include deposit limits, loss limits, session time reminders and self-exclusion.

If you're a casino enthusiast looking for a superior quality online casino to sign up and play with, Casino Joy could be the right match. In this review, we cover all aspects of Casino Joy in layman terms from the perspective of a New Zealander.

Casino Joy News and Promotions in our Blog

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14 Apr 2022

Each week Casino Joy has two promotions for you to claim. Get a 25% bonus and a surprise bonus. Check in every week to get these offers.

See all casino bonus and promo news

Software Platform and Favourite Games

The software platform has been designed with practicality and usability in mind. The website layout and structure are based on GUI (graphical user interface) principles and operating the software is simple and self explanatory. If you are not particularly tech savvy, you should still be able to manage your way around Casino Joy fairly easily.

The game library is second to none. The casino packs all the main game categories one would expect at a casino and then some more. You'll find plenty of slots, progressive jackpots, live dealer casino games, table & card casino games and a few specialty games as well. Games featured here are collated from multiple leading online casino game development companies. Some of the noteworthy vendors who supply games to Casino Joy include the likes of Play'n Go, Evolution Gaming, NetEnt, Microgaming, Big Time Gaming, Red Tiger Gaming, Pragmatic Play, Wazdan and Push Gaming.

Slots make up the majority of the game collection. Some of the most popular slot titles such as Book of Dead, Starburst, Big Bass Bonanza, Wolf Gold and Dead or Alive can all be found here. Games are added frequently and players will be able to explore the latest releases from the most innovative providers without much of a wait.

Available Games

Casino Joy Mobile Platform

Like the majority of modern web casinos, Casino Joy is essentially a web browser-based, instant play application. This entails that the users don't have to take the trouble of download and installing any software. The website in itself acts as the software platform and players are able to play games, claim bonuses, make deposits, request cash outs and take part in tournaments right on the website, no special software required.

This holds true for both PC and mobile. If you wish to pay at Casino Joy from your smartphone or tablet, you very well may. This casino is compatible with iOS devices such as iPhones and iPads, Android devices like smartphones and tablets from companies such as Samsung, OnePlus, Mi, etc. and even smartphones that run on Windows operating systems. Playing on a mobile device is simple – just go to the Casino Joy website, login to your account and start playing.

Some of the legacy games which were released during the early days of internet casinos are not mobile compatible. However, mobile users have access to over 500+ slot games which are all fully optimized for the small screen. There are plenty of jackpot games, live dealer games, table games and more. Some of our favorite mobile slots are Book of Dead, Starburst, Moon Princess, Immortal Romance, Reactoonz, Big Win Cat and Razor Shark.

Compatible Devices

Big Progressive Jackpots

While the most popular category of games is usually video slots, progressive jackpots are also right up there. Players who want to go right for the kill with big money progressive jackpot games will be more than satisfied with the collection at Casino Joy.

Firstly, even though the game library does not have an exclusive category for jackpot games, slots and jackpots are featured under the same main category of 'slots & jackpots'. However, once you step into this section, the game catalogue is then further categorized as video slots, jackpots, classic slots, feature buy slots, megaways slots and must fall jackpots. Players looking for jackpot games can explore the jackpots and the must fall jackpots sections.

All games featuring a progressive jackpot can be immediately identified by the distinct jackpot counter tag displayed at the bottom of the thumbnail as a dollar value. This denoted the real time value of the jackpot at any given time.

Some of the most popular progressive jackpot games include Divine Fortune, Super Lion, Hall of Gods, Mega Moolah, Mega Fortune, and African Legends.

Other Bonuses & Promotions for New Zealand Players

It would be absurd to christen an online casino with the term 'joy' if there were no bonuses and promotions available. Thankfully, this is far from the case at Casino Joy. New players get a huge boost right at the start thanks to the welcome bonus, while existing players are privy to weekly bonuses, tournaments and even a rewarding VIP club. Below are some of the bonus offers currently on-going.

Other Promotions

Customer Service and Support

The website has a rather detailed and extensive FAQ section which we encourage players to browse through as it contains answers to most of the questions players usually have. If you still feel the need for further help, below are the contact details for customer support.

• International helpline: 00356 20341518
• Contact Us form: available on the website

Deposit and Withdrawal Methods for New Zealand Players

There is a good range of deposit and withdrawal methods to choose from. Deposits can be made via Visa, Apple Pay, Mastercard, Maestro, Paysafecard, Skrill, Neteller, ecoPayz and MuchBetter. The minimum deposit amount accepted for most payment options is $10 and the maximum is usually restricted to $5000, but this could vary for certain payment methods. All deposits are processed instantly and free of any processing fees.

As far as withdrawals are concerned, the supported withdrawal methods are Visa, Apple Pay, Mastercard, Skrill, Neteller, ecoPayz, Bank Transfer and MuchBetter. Minimum withdrawal allowed per transaction is usually $10 and maximum $2300. The casino permits cash outs of up to $5,500 per week and a maximum of $22,000 per month.

Withdrawal Speed and Reversal Time

The withdrawal speed varies as per the withdrawal banking method being used. Credit and debit card withdrawals usually take 1-3 days for processing, while e-wallet withdrawals are processed instantly. Bank transfers can take anywhere between 3-5 business days for processing. The processing period only starts once the withdrawal has gone from pending to approved status. The withdrawal may be reversed only when it is still in pending status and not after.

Ewallet Withdrawal Turnaround
Immediately+

Bank Transfer Withdrawal Turnaround
3 - 5 Days

Credit/Debit Cards Withdrawal Turnaround
1 - 3 Days

Minimum Withdrawal Amount
10

Is Manual Flush Supported?
No

Casino Facts

Year Established
2018

Jurisdictions
Malta

Live Dealer
Yes

Average Payout
96.87%

Self-Exclusion Policy
Yes

Casino Joy FAQs

Robert Longthorpe